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1. What We Collect & How We Use It
When you purchase from our store, we collect personal information such as your name, address, and email to process orders and deliveries.
When you browse our site, we also collect your IP address to understand your browser and device, helping us improve your experience.
Email marketing (if you opt in): We may send updates about our store, new products, or special offers.
By providing your information to complete a purchase, verify payment, or arrange delivery, you consent to us using it for that purpose.
If we ask for your information for other purposes (like marketing), we’ll ask for your explicit consent, and you can say no.
You can withdraw consent anytime by contacting us at info@trailhopper.com.au.
We may share your information if required by law or if you violate our Terms of Service.
Our checkout is powered by Rezdy, a secure booking and e-commerce platform.
Your data is stored on secure servers managed by Rezdy.
Credit card payments are processed through PCI-compliant payment gateways using SSL encryption. Rezdy does not store your credit card information on their servers.
All payment systems follow PCI-DSS standards, ensuring your payment information is handled securely.
Third-party services we use (like payment processors) only access the information they need to perform their service.
Some may operate in different countries, and their privacy policies and local laws may apply.
When leaving our site for a third-party service, this policy no longer applies — we encourage you to read their policies.
External links: We are not responsible for privacy practices on other websites.
We take reasonable precautions to protect your data from loss, misuse, or unauthorized access.
Our website uses cookies to store preferences and improve your experience. Third-party partners may also use cookies for analytics or advertising.
You can manage cookies in your browser settings, but disabling all cookies may affect site functionality.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.By using our site, you confirm you are at least the age of majority in your area, or have given consent for any minor dependents using this site.
We may update this policy at any time. Updates take effect immediately.
If significant changes are made, we’ll notify you here so you know how your information is collected, used, and shared.
If our store merges or is acquired, your information may be transferred to the new owners.
For questions or to access, correct, or delete your information, contact our Privacy Compliance Officer at:
info@trailhopper.com.au.